How To Use The Heos App in 2026

You may have seen our old video that details how to use the Heos music streaming app. This is the platform used by Denon, Classe and Marantz to enjoy music through compatible soundbars, audio/video receivers, streaming amps and other audio products. However, the Heos app has changed slightly SO we've created a new Heos tutorial for 2026 to get you listening and rocking for the new year. See below.

A few things:

Pay attention to the intro of this video and specifically, make sure your control device (ex: phone, iPad)  is on the same WiFi network as the Heos device you want to listen to.

When using a Heos-compatible audio/video receiver from Marantz or Denon that will be sending Heos to 2 zones AND you want to perform two separate activities such as watch Netflix inside and listen to Heos outside, the order of operations should be:

1) Pick the desired Heos source and get it playing in Zone 1. Ex: Activate Motley Crue on Spotify.

2) "Zap" it to Zone 2 using the app. Ex: Get Motley Crue playing on your outdoor speaker pair.

3) Pick the desired program you want to watch in Zone 1. Ex: Watch Amazon Prime through your Apple TV in the Family Room.

If you don't follow the above order, your Zone 1 source may get muted. For listening in multiple rooms or areas, we recommend adding separate streaming amps as opposed to using the audio/video receiver for this purpose. It is more intuitive, especially for systems with 3 more more rooms. Their Marantz M1 or M4 music streamer is a great option. See below.

https://amzn.to/4qANK8T

Looking for Heos San Diego? We are authorized Marantz and Denon dealers and would love to enhance your life with music. Happy New Year! 

Get Rid Of Google Screen on Sony TV

If you have a relatively new Sony TV, you may have had your regular TV viewing disturbed by an unfamiliar screen that shows various apps and options. This is (IMO) Google's attempt to get some of those sweet, sweet streaming dollars from Amazon, Netflix, YouTube TV and the like. However, you have the power to defeat the evil overlords of the Internet and to get back to your regular, scheduled viewing by following the steps in the videos below. NOTE: These changes got rolled out about a year ago. We have seen instances where these settings get changed, even after you have made the needed tweaks. If you turn off the Google settings and the problem returns in the future, just repeat the steps and you should be back-in-business.

2nd link that may adjust the settings.

Get Rid Of Google Apps Screen

Looking for Sony TVs San Diego? We know Sony OLED, QLED and Mini-LED TVs like no other! Give us a call if we can help enhance your life with amazing video from Sony...Super Bowl is coming soon!

Sonos New App Won't Work

Got problems with the new Sonos app in 2024? So do 1000s of other people. Fortunately, Sonos is fixing many things on their end AND more importantly, you've found the best troubleshooting video EVER! Hate the "No Products Found" prompt, the Sonos endless loop of death or the delays in setting your Sonos system up for the first time? No worries...watch the video above that details:

• 00:00-01:40 - Sonos New App 2024
• 01:41-03:06 - Sonos Troubleshooting
• 03:07-03:55 - No Products Found
• 03:56-06:25 - Sonos Endless Loop
• 06:26-07:32 - Cloud Based Confusion
• 07:33-08:39 - Don't Multi-task
• 08:40-09:44 - Call Sonos
• 09:45-10:29 - Help A Brother Out

UPDATE: We have also found that people with VPNs (virtual private network) may have issues connecting as Sonos is now cloud-based. If you have tried the above steps from our old AND new video and you still can't get the Sonos app to work correctly, try turning off your VPN and see if this makes a difference.

This video is not sponsored. Please consider purchasing Sonos through the Crutchfield links below if you aren't in the Southern California area. We make a small commission via this medium and this helps support our video channel AND will let us take Mark out to lunch. THANKS!

✅ Sonos ERA 300 Atmos speaker in BLACK (each): https://www.pntrs.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1G8L%2Fp_616ERA300B%2FSonos-Era-300-Black.html

✅ Sonos ERA 300 Atmos speaker in WHITE (each): https://www.pjtra.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1G8M%2Fp_616ERA300W%2FSonos-Era-300-White.html

✅ Sonos AMP 125 watts X 2: https://www.gopjn.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc15UE%2Fp_616AMP%2FSonos-Amp.html

✅ Sonos ARC soundbar in BLACK: https://www.pntra.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1A1R%2Fp_616ARCBK%2FSonos-Arc-Black.html

✅ Sonos ARC soundbar in WHITE: https://www.pjtra.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1A1Q%2Fp_616ARCWH%2FSonos-Arc-White.html

✅ Sonos BEAM soundbar in BLACK: https://www.pntrac.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1D94%2Fp_616BEAM2BK%2FSonos-Beam-Gen-2-Black.html

✅ Sonos BEAM soundbar in WHITE: https://www.pntrac.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1D93%2Fp_616BEAM2WH%2FSonos-Beam-Gen-2-White.html

✅ Sonos PORT streaming pre-amp: https://www.pntrac.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc18DH%2Fp_616PORT1BK%2FSonos-Port.html

✅ Sonos MOVE portable speaker in BLACK: https://www.pntrs.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc18DI%2Fp_616MOVEBK%2FSonos-Move-Black.html

✅ Sonos MOVE portable speaker in WHITE: https://www.pntrs.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1A8S%2Fp_616MOVEWH%2FSonos-Move-Lunar-White.html

✅ Sonos ROAM portable speaker in BLACK: https://www.pntrac.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1BWN%2Fp_616ROAMBK%2FSonos-Roam-Black.html

✅ Sonos FIVE best streaming speaker in BLACK: https://www.gopjn.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1A1S%2Fp_616SONOS5B%2FSonos-Five-Black.html

✅ Sonos FIVE best streaming speaker in WHITE: https://www.gopjn.com/t/1-9448-301982-9448?url=https%3A%2F%2Fwww.crutchfield.com%2FI-rppjc1A1V%2Fp_616SONOS5W%2FSonos-Five-White.html

#sonos #audiophile #streaming #audio #stereo

How To Turn on CC with Amazon Prime

If you have a Roku device and constantly are asking your significant other, "What did the guy say?", you aren't alone. This is a very common problem with today's streaming services. See our quick tutorial above that details how to turn on closed captions with Roku devices when using Amazon Prime.

#roku #streaming #amazonprime

Sonos New App for 2024 - Oh Sonos...What A Mistake!

If you open up your Sonos app on May 7th, you may notice a distinctly different look. Sonos released a major re-tool of the Sonos app for 2024 and we think they had this guy thoroughly test it.

Need to fix your URC remote control or URC home automation system? Read on!

This video is meant as an instructional for our clients that details how to fix most URC universal remote issues. See above. The most common problems we experience are caused by:

- Always unplug RF base station from the power, wait 30 seconds and then plug it back in before proceeding

- Low battery charge - Flasher removed/missing from front of components

- RF noise in vicinity of radio-frequency base station (MRF350, MRF350i or MRF260)

If you enjoy television, watch streaming content such as Netflix, Amazon, etc., listen to music through your whole-house audio system or basically are a human in a civilized society, you probably are reliant on some form of streaming device to get you this content. This article focuses on how to fix your Apple TV if it misbehaves.

Apple TV not working? Try some of our video tutorials including:

How to fix your cable box and more...see below

Labor Day...YAY!!!! Sticky, hot weather with winds...BOOOOO!!! Did you know that upcoming weather like this causes havoc with your technology? These weather events often create problems with your cable box, Internet access and all things technology. Below are some tips to try if you have these types of issues while this weather is in town.

Spectrum app stop working? If you have a Roku, here's what's happening

Did your Spectrum app just stop working on your Roku device? Read on…This year, Roku and Spectrum sat down to the bargaining table to make a deal  (I am making this up so this may not be a factual account and there may not in fact, be an actual bargaining table). The deal had to do with the Spectrum app and if it would continue to work on Roku devices.

Apparently the chief negotiator for one or both parties was out sick as they couldn’t come to a deal and now the Spectrum app no longer works on Roku devices. Oh NO! What’s a cord-cutter to do?

• Wait: This happened a little while ago with a service called HBO Max. It stopped working on Roku for about a week and then “the deal got made” and it returned. Maybe this will happen. If not:

• Add an AppleTV: Apple TV streaming devices and Roku play nicely together. In fact, Spectrum is now giving some clients an AppleTV instead of a cable box now so they may know something we don’t.

Do we hate Spectrum or Roku here? I don’t know for sure but my money is on Roku. If you’ve been using Roku to watch the Spectrum app, sending some complaints their way can’t hurt. In fact, it might cause the Spectrum app to magically show up again.

Got questions about how to proceed? AppleTV vs Roku? Roku vs AppleTV? Give us a call and let our San Diego technology experts help you to watch streaming TV again!

How to fix your Sonos system? See our link below that goes over the details!

We LOVE Sonos! It opens up a world of music options, provides multiple solutions to listen to audio in a surround sound, outdoor audio or with portable speakers and has fewer issues than anything else we’ve tested. However, just like anything in life, Sonos can have problems from time-to-time.

Watch the video with Grandmaster Will in the video above which details how to fix Sonos including:

• How to restart Sonos
• How to unmute Sonos systems
• How to reboot Sonos components

These processes will work with all Sonos components including the new Sonos 2021 models like the Sonos PORT, Sonos ARC, Sonos PLAY5, Sonos BEAM, Sonos SUB and the Sonos ONE. Still can’t get Sonos to work or want to add Sonos to your home audio system? Let our San Diego Sonos experts point you in the right direction.

P.S. Got a Sonos system we didn't install? See our 2nd Sonos tutorial that goes more in depth on our Youtube page.

Sonos not working? Call us. Aire Theater Designs proudly serves all of San Diego County including the communities and cities of Central San Diego County which includes Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Olivenhain, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Del Mar, Rancho Santa Fe, 4S Ranch, Santaluz, Alta Del Mar, La Jolla, Poway and Rancho Bernardo. We aren't forgetting about our East County friends in El Cajon, Blossom Valley, Lakeside and Alpine. Need help in Murrieta, Wildomar, Temecula, Fallbrook or Bonsall...we're there too.