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This is the place to find out about the latest television and stereo sales, why 4K TVs are great and which surround sound receiver is best for you. Check us out frequently for information about monthly audio/video sales and tidbits about the electronics industry. 

San Diego technology troubleshooting

San Diego technology troubleshooting, remote control programming and finding out which wire above goes where

 

Did your old audio/video company go out of business? Maybe you just moved into a new house and you don’t know what those 5,000 wires are doing? Need a remote control programmed and don’t know where to go? Got bad WiFi and are tired of Netflix continually stopping? Read on!

Today’s technology can be complicated and for many people, they don’t know where to turn when the above issues and other technology problems raise their head. This is why we offer what we call our “Discovery Visit”.

Our “Discovery” service allows us to arrive on site, decipher the various products and design of your set-up and to come up with a solution to make sense of your system. This also allows us to document your set-up so we can support you with service and troubleshooting in the future. Some of the elements typically uncovered during a Discovery include:

 

  • Type of audio/video/smart home/WiFi components and the way they are being used in your particular design
  • WiFi speeds in crucial areas
  • Remote control programming and remote control troubleshooting
  • Whole-house music or Sonos not working
  • Troubleshooting products that are possibly defective
  • Presenting solutions for future service and EASE OF USE
  • Best practices and implementation of existing components and design going forward
  • On-site tutorials of how your system operates

 

The cost for a Discovery visit is determined by the length of time and complexity of your system. Interested in a technology consultation? If so, give us a call and let us make sense of your TV, stereo, WiFi or home automation system.

 

 

Need a technology expert? Aire Theater Designs proudly serves all of San Diego County which includes Del Cerro, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, El Cajon, Blossom Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Point Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Del Mar, Torrey Pines, Alta Del Mar, Carmel Mountain, Carmel Valley, Coronado, Fairbanks Ranch, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Need help in Murrieta, Wildomar, Temecula, Fallbrook or Bonsall...we're there too. House by Pardee, Shea, Lennar or other builders? We can help!

Published in Blog

smash TV

 

Got audio/video problems? Maybe you have one of the issues below? If so, we can help!

 

  • Picture but no sound on cable TV
  • No sound from Netflix
  • WiFi keeps dropping out
  • Music won’t play through surround sound
  • Need a universal remote programmed
  • Netflix won’t load
  • I get a wheel that keeps spinning on screen when using Netflix
  • Hum coming through subwoofer
  • Can’t hear the vocals on TV
  • Guide won’t work on cable box
  • DVD player won’t open
  • TV won’t respond to commands
  • Universal remote not going to correct inputs
  • Don’t know what wire goes where
  • Sound won’t play through whole-house audio system

 

 

We deal with and fix these kinds of technology problems every day! With over 4000 jobs completed in the last 13 years, we’ve come across an issue or two. Let our audio/video professionals make sense of your misbehaving audio, video, WiFi or home technology. Sometimes we can fix these probkems right over the phone! Call and let us make your home technology the last thing you need to worry about.

 

 

San Diego TV audio troubleshooting and stereo servicers Aire Theater Designs proudly serves all of San Diego County, CA including Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, El Cajon, Blossom Valley, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Alta Del Mar, Del Mar, Olivenhain, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Blossom Valley, Alpine, La Mesa and El Cajon...we;re here too.

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Home theater installation

Flat screen installation on concrete

 

Reason #7 why we offer the best home theater installation in San Diego: Remote monitoring and troubleshooting.

This home theater stuff has changed a LOT over the last 20 years. It used to be that when we were setting up a home stereo system, we would get your tape deck, turntable and receiver in place and the maintenance consisted of dusting your components every couple years. Now, it is a totally different world with firmware updates, software updates, voice control, power-cycling, Wi-Fi compatibility and 50 other things that can make your audio/video system get out-of-whack. Here's what we do to keep your smart home and stereo components working and to keep you smiling.

 

Remote visibility: We install Wi-Fi systems from Eero, Luxul and others that allow us to "see" what is going on from afar. This lets us troubleshoot remotely when you are having issues and allows us to fix most issues right over the phone. See link below about a recent fix we performed for one of our clients.

 

Costa Rica Remote WiFi Fix

 

Power resets and our friend BOB: Power-Cycling.

Q: How do you become an IT professional? A: Learn how to pick up the phone and say "Did you unplug it from the power?" Almost every one of our troubleshooting calls are fixed by some form of unplug-it-and-plug-it-back-in-again. However, how do you know what to unplug with all of those cables? Our remote IP-controllable power pieces and our BOBs make this EASY. See link below.

 

EASY audio/video troubleshooting

 

This surround sound and smart home stuff should be fun. If it has been frustrating for you in the past, give us a call and find out the many reasons that we provide the best home theater installations in San Diego. Better audio, video and smart homes start here.

 

 

The best Home Theater in San Diego experts are here! Aire Theater Designs proudly serves all of San Diego County, CA including Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, El Cajon, Blossom Valley, Lake Murray, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Point Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, CA, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Torrey Pines, Carmel Mountain, Coronado, Solana Beach, Alta Del Mar, Del Mar, Olivenhain, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Blossom Valley, Alpine, La Mesa and El Cajon...we're here too. 

 

Published in Blog

How to fix Netflix

Netflix won't work, AppleTV issues, cable TV problems and more...here is the fix!

 

Here’s a smattering of the calls we get on a daily basis:

 

“The guide isn’t coming up on my cable box”

“Netflix stopped working…there aren’t any images”

“My Roku won’t do anything and it is frozen”

“I can’t get WiFi to work…the wheel keeps spinning”

“I’ve got no sound from my DirecTV box”

 

If you’re making this call, we know that audio/video troubleshooting can be frustrating and complicated. However, it doesn’t have to be!

If you’ve had a system installed with us over the last few years, you have a BIG, ORANGE BUTTON (see picture above). We liken it to magic. You push the orange button, wait 30 seconds and then push it again. Once you perform these three steps, your problems are solved!

We love the big, orange button so much we’ve thought about changing our company name to “BOB”. Don’t have a BIG, ORANGE BUTTON? Call us and let us simplify your technology with a BOB for your audio/video system or WiFi network.

NOTE: Is your system a little more complicated with racks of surround sound equipment, whole-house audio or smart home technology? We have a BOB we can install that allows us to reset things AUTOMATICALLY from anywhere in the world! We recently performed this for a client in La Jolla while we were in Costa Rica.

Call us to determine the level of BOB you need in your life.

 

 

WiFi issues, Netflix won't work or AppleTV problems San Diego? We've got you covered. Aire Theater Designs proudly serves all of San Diego County which includes Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, El Cajon, Blossom Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Del Mar, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Need help in Murrieta, Wildomar, Temecula, Fallbrook or Bonsall...we're there too.

Published in Blog



 
  
 
 
 
 
Hopefully the storm that is coming to San Diego doesn't give us conditions like the picture above. However, storms often create problems with your cable box and with your computer and Internet access. Below are some tips to try if you have these types of issues while this weather is in town.
 
 
Cable Box
  
If you experience:
 
1) Picture and no sound
2) Sound and no picture
3) Frozen or jagged picture
4) Your channel up/down or GUIDE doesn't work
 
 
All you need to do is to:
 

1) Unplug the cable box from the AC outlet or from the back of the cable box, whichever is easier.

2) Wait 20 seconds and then plug it back in.

3) Wait a 5-10 minutes for the box to reboot. Make sure that the box is turned on and then try using the TV again.

 

Your problems should be solved!

 

 Computer

 If you experience:

1) No Internet service on your computer or wired/wireless devices that are connected to the network.

 

 All you need to do is:

1) Unplug your modem and router from the AC outlets.

2) Plug your modem back into the AC outlet and wait until it comes back on (you will typically see solid lights across the front of it...give it 2-3 minutes).

3) Plug your router back into the AC outlet and wait until it comes back on (you will typically see solid lights across the front of it...give it 2-3 minutes).

4) Attempt using the Internet again. If you still can't connect, repeat steps 1-3.

5) If you still can't connect, call your Internet provider (typically ATT, Cox or Time Warner) and ask if there are any outages in your area.

 

You are now storm savvy! These problems typically arise with any changes in weather. If your systems still aren't working, give us a call and Aire Theater Designs will be glad to help.

 

San Diego Home Theater Installers Aire Theater Designs proudly serves all of San Diego County especially the communities and cities of Central San Diego County which includes Rolando, SDSU, Darnall, Cerritos, Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Del Mar, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Wildomar, Temecula, Murrieta, Blossom Valley, Alpine, Del Dios and Bing Crosby...we're here.

Published in Blog

 
 
 
 
 
Any time we get rain, winds or other weather phenomena in San Diego, cable boxes all over town go haywire. No need to get bent out of shape as we've got the fix. If your TV exhibits the following behavior: 
 
 
 
1) You have picture but no sound or sound with no picture.
2) Your GUIDE stops working.
3) Your channel up/down don't work.
4) The cable box shows half an information bar at the bottom of the screen instead of a full one. 
 
 
 
Here is the fix. Simply UNPLUG your cable box from the power, wait about 30 seconds and then plug it back in. Once it reboots, you should have your TV back! As you are looking at the cable box the power plug is the plug on the left side of the box about 1.5" away from the edge.
 
 
 
Keep in mind that these problems typically happen around weather events so when a storm is coming in (like right now), keep this information in mind.
Published in Blog

intense-baby

Any time we get rain, winds or other weather phenomena, cable boxes all over town go haywire. No need to get bent out of shape as we've got the fix. If your TV exhibits the following behavior:

1) You have picture but no sound.
2) Your GUIDE stops working.
3) Your channel up/down don't work.
4) The cable box shows half an information bar at the bottom of the screen instead of a full one.

Here is the fix. Simply UNPLUG your cable box from the power, wait about 30 seconds and then plug it back in. Once it reboots, you should have your TV back!

Keep in mind that these problems typically happen around weather events so when a storm is coming in (like right now...it's raining and we've been getting cable-box calls all weekend), keep this information in mind.

UPDATE: Sometimes it's difficult to get to the power cord on your cable box. Want to make cable box resets easy? Add one of our BOBs to power-cycle your cable box and other components a snap! See link below.

https://www.airetheaterdesigns.com/blog/item/236-audio-video-troubleshooting-and-help-with-netflix

 

We are San Diego cable box troubleshooting, audio video selling, technology teaching specialists!

 

Published in Blog

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