Any time we get rain, winds or other weather phenomena, cable boxes all over town go haywire. No need to get bent out of shape as we've got the fix. If your TV exhibits the following behavior:

1) You have picture but no sound.
2) Your GUIDE stops working.
3) Your channel up/down don't work.
4) The cable box shows half an information bar at the bottom of the screen instead of a full one.

Here is the fix. Simply UNPLUG your cable box from the power, wait about 30 seconds and then plug it back in. Once it reboots, you should have your TV back!

Keep in mind that these problems typically happen around weather events so when a storm is coming in (like right now...it's raining and we've been getting cable-box calls all weekend), keep this information in mind.

UPDATE: Sometimes it's difficult to get to the power cord on your cable box. Want to make cable box resets easy? Add one of our BOBs to power-cycle your cable box and other components a snap! See link below.

https://www.airetheaterdesigns.com/blog/item/236-audio-video-troubleshooting-and-help-with-netflix

We are San Diego cable box troubleshooting, audio video selling, technology teaching specialists!