1) Unplug the cable box from the AC outlet or from the back of the cable box, streamer or smart TV...whichever is easier.
2) Wait 20 seconds and then plug it back in.
3) Wait a 5-10 minutes for the box to reboot. Make sure that the box is turned on and then try using the TV again.
Your problems should be solved!
Computer or WiFi
If you experience:
1) No Internet service on your computer or wired/wireless devices that are connected to the network.
2) You are getting the dread "No WiFi" message on any WiFi-connected devices.
All you need to do is:
1) Unplug your modem and router from the AC outlets.
2) Plug your modem back into the AC outlet and wait until it comes back on (you will typically see solid lights across the front of it...give it 2-3 minutes).
3) Plug your router back into the AC outlet and wait until it comes back on (you will typically see solid lights across the front of it...give it 2-3 minutes).
4) Attempt using the Internet again. If you still can't connect, repeat steps 1-3.
5) If you still can't connect, call your Internet provider (typically ATT, Cox or Time Warner) and ask if there are any outages in your area.
So why does this happen when it is 500 degrees or when your house is in the middle of near-tornado (the 10,000 leaves in my pool from today's event are a testament to this fury from Nature)? In a nutshell:
1 - When it is 100 degrees, you and all of your neighbors have your AC on. This causes surges and spikes in electrical current and voltage (ever see the lights dim if you turn on a vacuum?). Today's microprocessors in audio/video and WiFi equipment HATE surges and spikes in electrical current and voltage. This causes gear to "lock-up" and the power-cycle process outlined above takes care of these issues 99% of the time.
2 - When you have storms and crazy wind/rain, this can cause disruption with local power grids. Swaying power lines, trees making contact with wires and moisture getting into wires, connections and lines can cause micro-arcs that also cause the aforementioned surges and spikes.
We see more issues EVERY time there is wacky weather and the week of 10/3/2026-10/11/2026 has been incredibly bad for electronics. We've been getting calls ALL week for the above but now, you know the deal and how to simply correct these problems yourself. Congratulations! You are now storm savvy! Now the only potential issue is to scoop my neighbor's leaves out of my pool.
P.S. Remember your BOB! This makes the process of power-cycling very simple and easy.
https://www.airetheaterdesigns.com/blog/item/236-audio-video-troubleshooting-and-help-with-netflix
https://www.youtube.com/watch?v=E43rxqwlun4
San Diego Home Theater Installers Aire Theater Designs proudly serves all of San Diego County especially the communities and cities of Central San Diego County which includes Rolando, SDSU, Darnall, Cerritos, Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Del Mar, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Wildomar, Temecula, Murrieta, Blossom Valley, Alpine, Del Dios and Bing Crosby...we're here.
