Call Today 619-459-5064 | 8963 Complex Dr Ste D, San Diego, CA 92123
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Wattbox IP power piece to provide easy system resets and network monitoring
Luxul WiFi access point, wireless controller and router providing GREAT WiFi
We get calls frequently from clients that haven’t dealt with us before that go something like this:
“Our WiFi only works in certain portions of the house.”
“We seem to have problems all the time with WiFI not working.”
“Our Internet keeps dropping out.”
“Our Netflix keeps pausing.”
We LOVE these calls as it lets us provide these new customers with reliable WiFi and Internet connectivity that just works. Here’s a story from one our recent Projects Of The Day.
A client was referred to us and their long story-short was:
A friend technician had put in a high-end wired/WiFi network for them
The WiFi dropped out constantly and there were areas throughout the property where WiFi just wouldn’t connect.
These issues were a work hindrance when they tried to accomplish tasks from the home and were a nuisance for the family when they all tried to use their gaming systems, iPads and entertainment devices.
We looked at their set-up and recommended and installed 3 components.
The benefits to these specific components for them and for MANY of our clients are:
Single WiFi network with tech support and remote compatibility: A network that acts as a SINGLE entity is important so you don’t have to change networks on your device as you walk around your house and property. Network product with tech support is important so we can call someone if odd issues come up. Many of today’s solar devices and DIY equipment can act in a strange manner and having a tech department that you can talk to is important in solving many issues that arise from this gear. One of the most popular networking brands out there has literally NO support. This client previously had this brand which is one of the reasons they were never able to uncover some of their issues before they met us.
Remote visibility tools: We see this as the most important element for us and for you in order to ensure reliability and satisfaction. These tools let us “see” in real time if your network is up, down, slow or if certain devices are attached to the network. Ex: With this client, we were able to see remotely that their network had 79 drops in service within 2 days AFTER we put the equipment in. Normally we see 0-10 drops in a 30 day period. This let us know that the issues were from the cable company and we then facilitated getting this handled. This client had dealt with years of bad Internet and we were able to get to the bottom of it right away. Our devices also let us see your connectivity at any given time. Netflix not working? We can let you know if it is a problem with the modem, the router, the switch or the device providing Netflix and take you fixing this quickly and easily. We offer these tools from Domotz and OVRC.
IP piece with triggered on/off: It’s great when you don’t have to deal with problems at all and this piece fixes many issues automatically. Many of today’s devices need to be power-cycled from time-to-time to get them to behave. However, unless you know which electronic gadget to unplug and the order and timing that is needed for this, it can be frustrating to get your Internet working again. Our 3 and 5 port IP piece AUTOMATICALLY resets your modem, router and associated pieces in the correct order any time it can’t get out to the Internet. This gets your Internet working again and in most cases, you wouldn’t even know this happened! We get a notification on our side that lets us know this happened and this ensures that you know there were potentially issues. When Internet pieces are starting to go defective, we see lots of disconnects and this helps us head off any catastrophic drops that might come at inopportune times (Ex: Big presentation due that you need to work on, work meeting on Skype, Friday Movie Night, etc.).
To recap, if you want the best network available that is reliable, covers your property with WiFi and that makes troubleshooting easy or non-existent, you need:
We supply all of the equipment, provide the design and make it all work so you don’t have to worry about the mumbo-jumbo above. Want the best WiFi available for you and your family? Start with San Diego WiFi experts at Aire Theater Designs!
Eero won't work with your new device? We've solved that one before.
Does Eero not work with your new:
Baby monitor or pet cameras?
Smart home technology?
Here's why it doesn't work and how to fix it.
UPDATE as of 2/3/2022: See our latest video HERE that illustrates this process.
Eero is great product and we love it. See the article HERE why it's one of our favorite offerings. HOWEVER, there are some limitations to Eero and it's why we also have better WiFi offerings for certain applications. Eero emits both 2.4Ghz and 5Ghz wireless networks and the way their product works is that your device will "see" 5Ghz until you get out-of-range. At that point, connected devices "see" the 2.4Ghz WiFi network. As a refresher, 5Ghz is faster than 2.4Ghz but it doesn't propagate as far in space.
Here's the problem, many of today's inexpensive DIY devices are cheaply constructed or engineered and as a result, the initial set-up app (or sometimes the device itself) only operates on the 2.4Ghz band. In most cases when you are trying to set these devices up with Eero, you are in range of the 5Ghz network and not the 2.4Ghz network that the device can attach to. As a result, the app from your smart device may display "no network", "set-up failed", etc. You can fix this in one of two methods:
This is an issue that has perplexed MANY people. However, this is a simple one for us. Want help from network professionals? Call San Diego's WiFi and Eero experts!
Having problems with AppleTV?
Having issues with AppleTV? You're not alone? We've experienced a number of problems over the last 12-15 months with clients reporting that it takes some time to get picture and sound from their AppleTV devices. Here's some brainstorming, thoughts and a possible fix.
We are only getting these calls with the older AppleTV units (generation 3). The newer units are generation 4 and we haven't seen the same problems with these. If you bought your unit 2+ years ago, you may have a generation 3 model. If you have one of these, read on as these ideas may be pertinent to you.
DISCLAIMER: This is my own theorizing and isn't based on any fact or anything I've read...Apple, please don't sue me. BEGIN: I noticed problems started on my older Gen 3 AppleTV unit about 18 months ago. When I would turn on the system as I always did, instead of the Apple menus and icons for Netflix, Prime Video, etc. coming up after 5-10 seconds, I regularly had just a black screen. My TV and all other components, including the AppleTV were on...I just had no picture or sound. After doing some testing, I experienced that the picture and sound would normally come back on after I would repeat the TV input commands. This is normally indicative of an HDMI "handshake" issue where the components don't recognize each other and you have to do the equivalent of reaching out your hand again (in this case, the TV's hand) so the TV can communicate with the AppleTV. Once I would choose the correct input on the TV again, I almost always get picture and sound and my AppleTV is functional.
I think the Apple changed their protocol via a firmware update and this changed the way that the AppleTV communicates via HDMI. In turn, this made it so the AppleTV doesn't behave the way it used to. The reason I think this is that prior to 18 months ago, we didn't come across this problem. Now we see it very regularly with older AppleTV units and it happens with different brands of TVs and audio/video receivers. So what's the fix?
If you turn on your older AppleTV and you don't get picture or sound, give it about 10 seconds and then repeat the TV input command. This will reinitialize the handshake and you should be in business. If it still doesn't work, this could be a common power-cycle issue and this is typically fixed by unplugging the power from the AppleTV, wait 30 seconds and then plug it back in. Add one of our BOBs to make this simple.
Simple system resets
Still have questions? Let San Diego's technology experts help you with your stereo, television and streaming device needs!
Martin Logan tower speakers are even better when they come with FREE subwoofers!
FREE FREE FREE!!!!!! One of our favorite speaker brands, Martin Logan, is doing some great stuff for this 2019 Holiday and beyond. For a limited time, get FREE subwoofers with the purchase of selected speaker pairs. See below for details.
GET A FREE:
Motion20i, Motion40i (pair)
Dynamo400 subwoofer! (reg. $449)
Motion 60XTi tower (pair)
Dynamo600X subwoofer! (reg. $649)
Motion 15i or 35 XTi bookshelf (pair)
Get Dynamo400 subwoofer at 50% off!
If you love amazing sound and saving some $$$, you're in the right place. This Martin Logan sale runs until January 5th, 2020 or while quantities last. Want to get a listen and get expert advice about which speaker is best for you? Give us a call and let San Diego's best Martin Logan dealer provide you with fantastic sound and FREE stuff!.
San Diego Martin Logan dealers Aire Theater Designs proudly serves all of San Diego County, CA including Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, El Cajon, Blossom Valley, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Alta Del Mar, Del Mar, Olivenhain, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Blossom Valley, Alpine, La Mesa and El Cajon...we;re here too.
Netflix not working on Roku? See below
Roku and Netflix are 2 great products...until they stop working together. Did Netflix just stop working on your Roku device? They just did an update that screwed things up. If you're not getting Netflix anymore:
1) Try going to another service such as Amazon, Hulu, etc. This will let you know if there is a global Roku issue or if it is limited to Netflix. If you can get picture and sound with these other apps, go to Step 2.
2) Go to the "Home" screen, "Settings", "Display Type" and then take your Roku off of "Auto Detect" and choose another resolution. You should see options such as 1080p, 1080i, etc.
3) Once you make this change you should be back in business! NOTE: Some Roku units may have slightly different terminology. If you don't see the exact terms in #2, use the closest variant (ex: "Display Type" might be "Resolution").
Still need help getting Netflix working with Roku? Call us and let San Diego's technology experts help you with streaming, WiFI networks and today's technology.
Black Friday Sonos - Don't deal with these crowds...call us!
Sonos Beam, Sonos Playbar and Sonos SUB wireless subwoofer
Enjoy time with your friends and family and save $$$ with just a phone call or e-mail. We're offering 20% off on selected Sonos products for Black Weekend (there is no Black Friday any more). Until 12/2/2019, save 20% on:
Sonos PLAYBAR...20% off!
Sonos BEAM...20 % off!
Sonos PLAYBASE...20% off!
Sonos SUB...20% off!
Sonos AMP...20% off!
Here's some information about which soundbar to buy:
We are off for the Holiday but we're processing all orders via phone or e-mail. Questions? Let our Sonos experts guide you towards the perfect audio solution for Black Friday.
Looking for Black Friday Sonos specials? Don't worry! Aire Theater Designs proudly serves all of San Diego County which includes Del Cerro, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, El Cajon, Blossom Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Point Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff CA, Solana Beach, Del Mar, Cielo, The Bridges, The Crosby, The Lakes, Torrey Pines, Alta Del Mar, Carmel Mountain, Carmel Valley, Coronado, Fairbanks Ranch, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Need help in Murrieta, Wildomar, Temecula, Fallbrook or Bonsall...we're there too. House by Pardee, Shea, Lennar or other builders? We can help!