Certain things in life are nice to see. It's nice to see your wife catch a 6 pound, 8 ounce trout. It's also nice to see when certain manufacturers go above and beyond the call of duty to take care of our clients. Here's two examples from this week.
It was nice to see one of our valued partners, Niles Audio, really raise the bar in customer service for our clients Danny and Lynn. When the speakers that they purchased weren't in stock due to a shortage at the factory, Niles offered their step-up models that cost 50% more AT NO ADDITIONAL COST. You sure don't see this type of behavior from companies anymore.
It was also refreshing to see what Bose did for our client Liz when her remote failed after 7 years. Bose replaced it literally AT NO COST. Did we mention that the remote went out of warranty 6 years ago? What a fantastic way to treat your clients.
At Aire Theater Designs, there is a reason that we only sell certain product lines. We know that our audio/video partners treat our clients well and will do things that are outside the norm to address your potential customer service needs. If you choose a good product company (ex: in these cases, Bose and Niles) and then a good company to support any needs that may come up (in this case, us), we're confident that you will be happy with your new investment for years to come. Try Aire Theater Designs today to experience what we can do for you!
San Diego Home Theater Installers Aire Theater Designs proudly serves all of San Diego County especially the communities and cities of Central San Diego County which includes Rolando, SDSU, Darnall, Cerritos, Del Cerro, Allied Gardens, Talmadge, Kensington, Hillcrest, Mission Valley, Fashion Valley, La Mesa, Lake Murray, Friars, North Park, Balboa Park, Clairemont, Kearny Mesa, Mission Bay, Mission Beach, Pacific Beach, Ocean Beach, Imperial Beach, Pt Loma and Downtown San Diego. We also gladly serve those in North San Diego County which includes Carlsbad, San Marcos, Vista, Elfin Forest, Oceanside, Escondido, Encinitas, Cardiff by the Sea, Solana Beach, Del Mar, Rancho Santa Fe, 4S Ranch, Santaluz, La Jolla, Poway, and Rancho Bernardo. Murrieta, Wildomar, Temecula, Alpine, Del Dios, Blossom Valley.